Resources & Tools
Welcome to the Brown Developments Resources & Tools section. Here we have provided value add assets to help you drive customer engagement and reduce chaos & confusion in your accounts.
- 3Ds of Success Growth Plan- The steps to Define your outcome, Develop a plan, and Deliver results.
- Account Management Lifecycle (AML)- Knowing where you are in the relationship process.
- Account Review Process (ARP)- Customer Engagement Model
- Account Transition Form (ATF)- The ultimate resource to ensure a warm handoff and delighting your customer.
These resources are value adds to the Onion Based books. Read the books leverage the tools and let us know how we can help. We look forward to hearing from you.
Brown Developments Team